4. Need help or want to lodge a complaint?

  • Call the Power Workers’ Union Protection Plan Call Centre.
    • Rest assured that the Call Centre is secure, private and confidential.
  • The Power Workers’ Union Protection Plan works closely with professional, independent insurance brokers – Purves Redmond Limited.
    • Purves Redmond Limited is there to provide help, assistance and support to the PWU and its members with respect to the Power Workers’ Union Protection Plan.
    • Purves Redmond Limited also has a strong claims team to support you if there is a problem or issue with a claim.
    • If necessary, the Power Workers’ Union Protection Plan Call Centre will get in touch with Purves Redmond Limited on your behalf.