Faqs

You must provide the name of the policyholder (member), their date of birth and the policy # (found on the card).  For active members, it is also helpful to have the member’s employee # for [...]

If you have an emergency during your trip that requires assistance, medical treatment or hospitalization, you must contact the claims line using the numbers on your wallet card.  It is important, [...]

While the plan does NOT have a specific exclusion for Covid 19 related medical claims, please note that the policy does NOT cover any other related Covid costs such as those related to [...]

Travel insurance is designed to cover losses arising from sudden and unforeseeable circumstances. It is important that you read your benefit booklet and understand your coverage before you [...]

Your spouse can continue to be covered under your active member coverage provided your spouse meets the eligibility for dependent coverage. However, when you retire, you would need to enroll for [...]

No. The coverage period defines the number of days allowed per trip. The coverage period does not reset in the middle of a trip.

No.  However, if you have a medical emergency during your trip, it is best to phone the claims line before seeking medical treatment

Active members provide coverage for up to 60 days per trip. Retired members have coverage up to the level they purchased at renewal. Retiree members have the option to enroll for a coverage [...]

No. This insurance is restricted to regular active members (including members on long term disability), as well as retired members who specifically enroll for coverage within 60 days of their [...]

This particular coverage is only available to Bruce Power regular PWU members and retirees. Other bargaining units within the PWU may also have similar coverage in place, but in order to confirm [...]